Privacy Policy | White Wall Production

Last updated: 9 June 2026

White Wall Production (“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our audiovisual and event services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Personal information you provide directly, such as your full name, contact number, email address, company name, and event details, when you submit an enquiry form, request a quotation, or make a booking.
Booking and transaction details, including the services requested, event dates and locations, and payment-related information processed through our payment providers.
Communications, including messages, emails, and records of correspondence between you and the Company.
Technical and usage information, such as your IP address, browser type, device information, pages visited, and how you interact with our website, collected automatically through cookies and similar technologies.

2. How We Collect Information

Directly from you when you complete a form, contact us, or place a booking.
Automatically through cookies, analytics tools, and server logs when you browse our website.
From third parties, such as referral partners or service providers, where applicable and permitted by law.

3. How We Use Your Information

To respond to your enquiries and provide quotations.
To process, confirm, and manage your bookings and deliver our services.
To communicate with you about your event, including scheduling, logistics, and support.
To process payments and maintain accurate financial records.
To improve our website, services, and customer experience.
To send you updates, offers, or marketing communications where you have consented to receive them. You can opt out at any time.
To comply with legal, regulatory, and tax obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enable core functionality, remember your preferences, and analyse site traffic.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

5. How We Share Your Information

We do not sell your personal information.
We may share information with trusted third-party service providers (for example, payment processors, IT and hosting providers, or logistics partners) who help us operate our business, and only to the extent necessary to perform their services.
We may disclose information where required by law, regulation, legal process, or to protect the rights, property, or safety of the Company, our clients, or others.
In the event of a business transfer, merger, or acquisition, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, and reporting requirements. When information is no longer needed, we securely delete or anonymise it.

8. Your Rights

Subject to applicable law, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing, and withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised “Last updated” date. Your continued use of our website or services after any change constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

White Wall Production
Asyut Street, Al-Sulai, Riyadh, Kingdom of Saudi Arabia
Phone: +966 58 139 2350
Email: info@whitewallproduction.com